Privacy Policy

 

At SkinCarpet, your privacy is our utmost priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website (https://www.skincarpet.com) and avail of our expert skin consultancy services. By using our website, you consent to the terms described in this policy.

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We are committed to maintaining transparency about how we handle your data and ensuring compliance with applicable privacy laws. Please read this Privacy Policy carefully. If you have any concerns or questions, feel free to contact us at [insert email address].

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1. Information We Collect

We collect various types of information to provide high-quality, personalized skin consultancy services. This includes:

A. Personal Information
This is data that identifies you as an individual, such as:

● Full name
● Date of birth
● Gender
● Contact details (email address and phone number)
● Payment information (if applicable for paid services)

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B. Health-Related Information

         1. To deliver tailored skin consultancy services, we collect medical and health- related details, such as:

• ●  Your medical history, including past or current skin conditions and treatments

• ●  Photos of your skin (uploaded during consultations)

• ●  Details of medications or skincare products you are currently using.

 

C. Usage Information

• To improve user experience, we may collect non-identifiable information, such as:

  ● IP address and device information
  ● Browser type and version
  ● Time spent on the website, pages visited, and links clicked

 

2. How We Use Your Information

SkinCarpet collects and uses your data only for legitimate purposes. These include:

A. Providing Services

● Conducting personalized consultations with our expert dermatologists

● Diagnosing skin concerns and providing tailored treatment plans 

 

B. Improving Our Services

● Analyzing usage patterns to enhance the website’s functionality

● Gathering feedback to improve user satisfaction and service quality 

 

C. Communications

●  Sending appointment confirmations, consultation updates, or follow- up messages

●  Providing reminders about your treatment plan or additional services that may benefit you

 

D. Marketing and Promotions

●  Informing you about new services, promotions, or updates related to SkinCarpet

●  Offering personalized recommendations based on your preferences and history

You have the option to opt out of receiving marketing communications at any time by clicking the "Unsubscribe" link in emails or contacting us directly.

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3. Sharing Your Information

SkinCarpet respects your privacy and does not sell, rent, or trade your personal information to third parties. However, your information may be shared under specific circumstances, such as:

A. With Our Team

● Expert dermatologists and customer support staff access your information to provide consultation services and address queries.

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B. Third-party Service Providers

We may engage trusted third-party vendors to assist with payment processing, website analytics, or email communications. These vendors are bound by confidentiality agreements and are permitted to use your data solely for the purposes outlined by SkinCarpet.

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C. Legal Obligations

In compliance with applicable laws, we may disclose your information to: 

● Respond to legal processes, such as subpoenas or court orders

● Cooperate with law enforcement or regulatory agencies

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4. Data Security

We prioritize the protection of your personal and health-related information. SkinCarpet employs robust security measures, including:

A. Technical Safeguards

● Encryption of sensitive data, including payment and health information

● Secure storage of data on servers with advanced firewall protection B. Organizational Measures

● Restricting access to personal data to authorized personnel only

● Regular training of employees on data privacy and protection practices While we take all reasonable steps to secure your data, no method of electronic storage or transmission is completely secure. Therefore, we cannot guarantee absolute security, but we strive to minimize risks as much as possible.

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5. Cookies and Tracking Technologies

SkinCarpet uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you and customize our services accordingly.

A. Types of Cookies We Use

●  Essential Cookies: Necessary for website functionality, such as secure logins.

●  Performance Cookies: Collect data on website usage to improve user experience.

●  Targeting Cookies: Personalize marketing content based on your interests.

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B. Managing Cookies

You can control the use of cookies through your browser settings. However, disabling cookies may affect certain features or services on the website.

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6. Your Rights

As a SkinCarpet user, you have specific rights regarding your personal data. These include:

A. Access and Correction
You have the right to access the personal information we hold about you. If any details are inaccurate or outdated, you can request corrections.

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B. Data Portability

You can request a copy of your data in a structured, machine-readable format.

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C. Right to Erasure

Under certain conditions, you can request that your personal information be deleted, such as when the data is no longer necessary for the purpose it was collected.

D. Opt-out Options

You can opt out of:
● Marketing communications
● Data collection for non-essential purposes

To exercise any of these rights, please contact us at [I will insert email address here].

 

7. Retention of Data

We retain your personal and health-related information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. For instance:

●  Consultation records may be retained for future reference or follow- ups.

●  Transactional data may be retained for tax and audit purposes. When your information is no longer needed, it will be securely deleted or anonymized.

 

8. Third-party Websites

SkinCarpet may include links to third-party websites for your convenience. This Privacy Policy applies only to SkinCarpet and does not cover the practices of external sites. We encourage you to review the privacy policies of third-party websites before providing any personal information.

 

9. Children’s Privacy

SkinCarpet does not knowingly collect personal information from children under 18 years of age without parental consent. If we become aware that a child has provided information without appropriate consent, we will delete such data promptly.

 

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this policy periodically to stay informed about how we protect your data.

 

11. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or how your data is handled, please contact us at:

● Email: [I will insert email address here]

● Address: [I will insert physical address, if suggested*]
We are committed to addressing your concerns promptly and effectively.